Information Technology

The Information Technology (IT) department provides technical services to the Texas Facilities Commission in networking, desktop/server support, applications development, technology policy and procedures, and project management. The IT department's responsibilities include Strategic Planning, Data Security, and Biennial Operation Planning for Information Technology.

IT Network Operations Center and Help Desk

IT Operations Center supports network infrastructure for several buildings in four cities, file/print services, database servers, and workstations. IT Operations also manages the agency’s telecommunications, electronic fax services and routed data.

Application Support

The Application Support team provides programming development and support for applications statewide and for internal programs of the Commission. Application Support also provides IT support for the implementation of new systems, through project management, system analysis, design and programming.

The Electronic and Information Resources (EIR) Accessibility Coordinator is assigned to the Application Support group to oversee compliance with the accessibility rules assigned by the State of Texas in accordance with the Texas Administrative Code, Title 1, Chapters 206 and 213.

Building Controls Network Operations

BCN Operations manages and maintains all HVAC, Energy, Security and Fire related activities for the TFC network infrastructure of approximately 150 buildings in 4 cities. The BCN provides network architecture or backbone connectivity for all network transmissions and communications from the Network Operation Centers and remote sites to ensure 24x7x365 real-time monitoring by TFC staff.